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>99.99%

Inventory Accuracy

<0.03%

Discrepancy

>99.8%

Delivery Rate

300,000+

Daily Order Volume

What Is Order Fulfillment

Order fulfillment refers to the complete process involved in receiving, processing, and delivering orders to customers. It is a critical component of supply chain management, ecommerce, retail, and distribution businesses.

Types of Order Fulfillment Models

In-house Fulfillment: The fulfillment center handles all steps internally, owning its own warehouses and staff.

Third-Party Fulfillment (3PL): An external logistics partner manages storage, picking, packing, and shipping.

Dropshipping: The supplier or manufacturer ships directly to the customer on behalf of the seller.

Hybrid Fulfillment: A mix of in-house and outsourced solutions, depending on order volume, geography, and product type.

SFC Order Fulfillment Process

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    Step 1: Syncing Orders

    With the order synchronization system at SFC fulfillment centers, you will free yourself from repetitive labor and avoid errors.

    Automatically order syncing

    Wide range marketplace integration via API, including (Amazon, Shopify, eBay, Wix, Aliexpress, Linio, etc..)

    Batch order uploading

    Get API integration with SFC

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    Step 2: Goods Receiving

    Goods Receiving is the process where incoming inventory is physically received, inspected, recorded, and stored in SFC fulfillment center. This usually happens before orders can be fulfilled. Goods receiving is typically a foundation of fulfillment:

    Supplier sends product

    Warehouse receives product

    Product is inspected, counted, and entered into inventory

    Inventory becomes available for picking, packing, and shipping

    Inspecting & Labeling
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    Step 3: Picking & Packing

    In SFC fulfillment centers, we guarantee same-day efficiency and precision in order picking and packing through advanced PDA and barcode technologies.

    PDA and barcode technology

    Custom packaging

    Kitting & Assembly

    Brand building

    Value-added services

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    Step 4: Door-to-Door Shipping

    In SFC fulfillment centers, we guarantee same-day efficiency and precision in order picking and packing through advanced PDA and barcode technologies.

    DDP

    Tax rebate

    Last-mile delivery

    SFC dedicated lines, International express, Postal service

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    Step 5: Tracking Orders

    Order Tracking is the process of monitoring an order’s status as it moves after being shiped out — from placement to delivery.

    All-in-one tracking number

    Real-time tracking

    Bulk tracking

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    Step 6: Handling Returns

    SFC will process the returns depending on the product’s properties, shipping carriers and your preferences. Products that are returned will undergo careful-scrutiny and be handled properly at our order fulfillment center.

    Inspecting & Labeling

SFC Global Fulfillment Reach & Expansion

With strategically positioned warehouses in China and the US, we enable you to distribute your inventory across multiple locations and automatically ship from the optimal warehouse for each order. The result: faster delivery times, lower shipping costs, and more satisfied customers. Wherever your customers are, we’re there.

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Inspecting & Labeling

Why Choose SFC as Your Fulfillment Center

Hassel-free FBA Prep

Stop worrying about FBA prep! SFC handles all inspection, packaging and labeling, freeing you to focus on what really matters - growing your business.

Inventory Management

Our 70,000+ sqft fulfillment center is equipped to process high-volume inventory, ensuring your products are always prepped and ready for Amazon FBA shipments.

Dedicated Customer Service Team

Expert support from real professionals. We're committed to delivering exceptional client care and everything required for your Amazon business to flourish.

FBA Prep Requirements

We handle all FBA prep - from proper packaging to accurate labeling - meeting all of Amazon's specifications.

Customer Satisfaction

Think about the last time you got a perfectly packaged order. Felt special, right? That’s the power we bring to your brand—prep that wows customers, earns glowing reviews, and turns buyers into raving fans.

Scale up Business

Grow your sales channels effortlessly with SFC. We simplify multi-platform fulfillment for Walmart, Amazon, eBay, Shopify and more - so you can focus on scaling your business, not logistics.

For E-commerce and Crowdfunding

Apparel

Sports

Baby Cares

Instruments

Makeup & Beauties

Office Products

Pet Supplies

Kitchen

Table Games

Others

FAQs about Order Fulfillment

1. What is the meaning of order fulfillment?

Order fulfillment is the complete process of receiving, processing, packing, and shipping customer orders. It includes managing inventory, preparing products for shipment, coordinating with carriers, and ensuring timely delivery to customers.

2. How long does order fulfillment take?

Fulfillment time depends on factors like product availability, warehouse location, and carrier speed. Many fulfillment providers offer same-day or next-day processing to ensure fast shipping and delivery.

3. Why is order fulfillment important for my business?

Efficient order fulfillment ensures fast, accurate deliveries, leading to higher customer satisfaction and repeat business. It also helps reduce operational costs, minimize errors, and improve inventory management, all of which contribute to better profitability.

4. Can order fulfillment help reduce shipping costs?

Yes. By strategically splitting inventory across multiple fulfillment centers closer to your customers, you can reduce shipping distances, qualify for regional shipping rates, and speed up delivery — all while lowering your overall shipping expenses.

5. What happens if an item is out of stock?

When an item is out of stock, the order may be placed on hold, partially fulfilled, or backordered depending on your business rules. A good fulfillment system will notify you and your customer automatically to manage expectations.

Get a Custom China Fulfillment Solution with FREE Storage for 60 Days

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